Shipping Policy

Order Processing Time

All orders are processed and dispatched within 1–3 business days. Orders are not processed or shipped on weekends or major holidays. As soon as your order leaves our fulfillment center, you will automatically receive a Shipment Confirmation email with real-time tracking number(s). Tracking information typically activates within 24–48 hours.

Estimated Delivery Times

Once your item/s is dispatched, the estimated delivery time is:

  • USA: 4–9 business days
  • UK: 5–13 business days
  • Australia: 5–13 business days
  • Canada: 2–12 business days
  • Europe: 5–13 business days

Shipping Rates & Options

Total delivery time = processing time (1–3 business days) + shipping time. Your shipping options and any charges are shown at checkout:

  • Standard Shipping: FREE — Tracked & insured delivery, 4–9 business days after dispatch.
  • Priority Shipping: $22.95 — Your order is processed and dispatched within 24 hours, then ships with faster tracked delivery, 3–7 business days after dispatch.
  • Shipping Protection: FREE — Included with every order; protects your package against loss, transit damage, or theft.

Delivery times are estimates; rare carrier delays can add a few days. Every order is tracked & insured.

International Shipping & Customs

We ship worldwide. International shipments may occasionally be subject to local import taxes, customs duties, or handling fees imposed by the destination country’s customs authority. These charges are the responsibility of the recipient.

Shipping to P.O. Boxes or APO/FPO Addresses

We gladly ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please allow a few additional transit days for military and remote addresses.

Damages & Defective Items

We stand behind the quality of everything we deliver. If you receive an item that is damaged in transit or defective, please contact us immediately at [email protected] with your order number and photos. Defective or damaged items ship a free replacement.

Lost or Stolen Packages

Once a carrier confirms delivery to the shipping address entered at checkout, risk of loss passes to the customer. If your package is marked as delivered but cannot be located, please wait 24–48 hours, check with neighbors or building management, and email us at [email protected] so we can investigate with the carrier.

Returns & Refunds

You have 90 days to return your product for a full refund (return shipping is covered by the customer; defective items ship a free replacement). For full terms and step-by-step return instructions, please visit our Refund Policy.

Have questions about your order? Reach our customer care team anytime at [email protected].